top of page

Veterinary Customer Service Representative

Barrington, IL, USA

About the Role

· Greet clients and their pets with a warm and friendly demeanor
· Answer phone calls, schedule appointments, and provide information to clients
· Check-in and check-out clients and their pets, ensuring accurate record-keeping
· Collect payments for services rendered and process invoices
· Assist with filing and organizing paperwork
· Maintain cleanliness and organization of the reception area
· Provide support to veterinarians and veterinary technicians as needed

Requirements

  • Previous experience working with animals in a professional setting (e.g., veterinary clinic, animal shelter, pet daycare)


  • Knowledge of animal handling techniques and behavior management


  • Ability to lift heavy objects (up to 50 pounds) such as bags of dog food or crates


  • Excellent customer service skills with the ability to interact professionally with pet owners


  • Strong communication skills to effectively communicate with team members and pet owners


  • Flexibility to work varying shifts, including weekends and holidays

About the Company

Animal Care Center is a small Veterinary business . We are professional, customer-centric and fast-paced with a location in both Barrington and Buffalo Grove.

bottom of page